Frequently Asked Questions (FAQ)
Q. Why can't I view your glomerular layer in 3D?
A. Because you need Java 3D. Please visit our Software Requirements page to select the version appropriate for your operating system. You may need both Java and Java 3D.
Q. Why can't I see the images at the top of many of your pages?
A. We have found that firewalls can block the images that dynamically populate our banner, because our images may be mistakenly identified as advertisements. Try configuring your firewall to accept "advertisements" from our site.
Q. Why don't some of your buttons work properly?
A. For the proper functioning of some of the pop-ups on our site, you may need to reconfigure your browser or firewall permissions so that they will accept pop-ups from our site.